Employees Seek Consistency Between Remote Work and Desktop Setups

Employees Seek Consistency Between Remote Work and Desktop Setups

The rewards outweigh the risks for employers and employees willing to adapt to a long-term hybrid work strategy, according to new research from Poly.

The Hybrid Performance Review, a new study from Poly, reveals why 63% of employees are resisting returning to work and how employers can better accommodate preferred work styles. Poly surveyed 5,000 US employees and employers to uncover the impact of workspaces, technology and personality traits on performance; and how employers react.

“Our research indicates that hybrid working is here to stay,” said Dave Shull, President and CEO of Poly. “Organizations will need to adapt and upgrade their office equipment, to include video meeting rooms with technology as easy to use as the devices we all know and love when working from home. Once we provide the tools, technologies and benefits that employees are looking for today, we will be equipped to face the future of work.

Poly research reveals that 72% of employees seek consistency between remote and desktop work setups.

Poly announced the results as it opened its doors at a newly renovated Customer Experience Center in New York City, to showcase enterprise technology that helps everyone feel seen and heard in the next chapter of work. hybrid.

Key findings from the “Hybrid Performance Review” search include:

Consistent and fair experiences between remote and in-office setups are essential: The majority (72%) of workers agree their employers can do more to create a consistent experience between those in the office and those working remotely:

  • Technology, such as outdated or clunky video conferencing technology in the office (17%), and faulty/poor-sounding headsets (16%), cause frustration.
  • Lack of adequate equipment or upgrades to office space lead just 28% of workers and 35% of business leaders to say their organization has created a fair experience for remote and in-office workers.
  • The inequality between remote and in-office workers is highlighted by less than two in five employers (36%) saying their company has provided adequate technology to connect when working remotely. Only 35% have created new collaborative spaces with video conferencing equipment to bring equality to meetings.
  • Business leaders also say they can do more to support hybrid working. A minority of business leaders rated their company as “excellent” when it comes to supporting hybrid workers with technology (45%), wellness services (45%), inclusion (44%) and collaboration (42%).

Employees enjoy the benefits of hybrid working: The majority (65%) of employers are pushing for a return to the office despite the benefits cited by workers in remote and hybrid working:

  • More than 7 in 10 employees (71%) agree that working from home suits their personality type better, and the same percentage (71%) agree that working from home has had a positive impact on their performance.
  • Almost half (41%) of workers say their work equipment is better at home than in the office (35%).
  • Despite these benefits, more than half (57%) of workers agree that they have felt pressure from their manager or company to return to the office.

“Video trust” is on the rise: Video has become a standard way to work with 71% of employees using it:

  • Two-thirds (66%) of workers surveyed agreed that they would prefer to present to a large audience via videoconference rather than in person.
  • That number rises when surveyed with introverts, with 75% saying their confidence in tasks such as presenting has increased due to the ability to do so via video.
  • The video trust is more popular among older employees. More than 80% of managers and 80% of senior managers cite increased confidence when presenting over video compared to middle managers (61%) and entry-level employees (55%).

Personal preferences impact productivity at work: Worker personality traits are important in the transition back to the office. Both introverted and extrovert employees prefer hybrid or remote working to working full-time in an office and say it has a positive impact on the way they work, with introverts claiming the greatest benefits:

  • Employees who consider themselves more introverted are almost twice as likely to say hybrid or remote working is better for them (48% vs. 25%) compared to working in the office.
  • More introverted workers believe their productivity has increased since the pandemic (64%), compared to extrovert workers (51%). This can be attributed to better work-life balance (38%) and remote working increasing their confidence (35%).
  • For introverted workers looking for a new role, 77% said their employer wanted them to be in the office more than they wanted to be.
  • Employees who consider themselves more extroverted are also more likely to say hybrid or remote working is better for them than working full-time in the office (41% vs. 30%).
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Jose C. Birney